How consumers reward responsive brands

Responding to feedback (especially critical feedback) improves shopper perception of the product, brand, and seller – and more than doubles purchase intent among shoppers who read negative reviews. Analysis of over 100,000 reviews and 1,600 surveys prove the power of responsiveness.

How Consumers Reward Responsive Brands #Infographic

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Mohamed Elarby

A tech blogger focused on blogging tips, SEO, social media, mobile gadgets, pc tips, how-to guides and general tips and tricks.

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